AI Email
A clearer inbox. A more consistent follow-up process.
We build AI email workflows for inbox triage, reply drafts, and follow-up sequences, with review steps and sending permissions you approve.
Manage inbox work with AI-assisted sorting, prioritization, and reply drafts. We agree which messages need human review and which routine actions may run automatically. Follow-up sequences use approved audiences, sending permissions, stop conditions, and exception handling.
Delivering this for an agency client? Submit a client project
- When
- New email arrives
- Then
- Reply drafted for approval
Fictional workflow example
See an email go from inbox to sent
It reads the message, sorts it, pulls the customer's history, and drafts a reply in your voice. You approve with one click.
This interactive example illustrates a possible workflow. It is not a live client system or a promise of results.
- GmailNew email
- AIClassify & prioritize
- SwitchRoute by type
- CRMLook up the customersales
- Help deskOpen a ticketsupport
- AIDraft in your voice
- YouApprove & send
Execution log
Inbox
Press Run to watch it work. Click any node to see what it does.
What we build and configure
The capabilities below guide scoping. Your proposal defines the included deliverables, integrations, acceptance criteria, and software costs. The account owner pays third-party subscriptions and usage directly.
Smart triage
Incoming mail is sorted, labeled, and prioritized so the important messages rise to the top.
Drafts in your voice
Drafts use approved context and examples. Your team reviews them, while any automatic sending requires defined permissions and tested rules.
Outreach that scales
Sequences use approved recipient details, audience checks, sending limits, and opt-out rules. Delivery and response rates depend on factors beyond the workflow.
Follow-up with clear stop rules
We configure follow-up timing, reply detection, stop conditions, and alerts for known sending failures within the chosen provider’s capabilities.
Outcomes we define together
Goals to measure after launch, not guaranteed results.
Less manual sorting and drafting for selected inbox tasks
A consistent review process for outgoing replies
Follow-up tracked against approved timing and stop rules
A good fit for
Founders and sales teams whose inbox is a bottleneck, and anyone running cold or warm outreach.
What we handle and what we need from you
These apply to every project. The questions below cover what this service needs in particular.
We handle
- Workflow mapping and a written scope
- Tool configuration and supported integrations
- Prompts, knowledge sources, and conversation or call flows
- Testing, including failure paths and human handoff
- Documentation, handoff, and optional ongoing care
You provide and decide
- Account ownership and authorized access
- Approved business information, policies, and tone
- Decisions on consent, disclosure, and messaging rules
- A person for escalations and launch approval
- Provider subscriptions and usage charges
From first conversation to approved handoff
Share the workflow
Tell us what you want to hand off: the current process, the tools involved, and the outcome you need. Agencies can submit a client brief instead.
Agree scope and delivery
We review feasibility, dependencies, deliverables, and acceptance criteria. You receive a written proposal and quote before work starts.
Build, test, and approve
We configure and build the agreed system, then test the workflow, failure paths, and human handoffs. You approve the launch.
Hand off or add care
You receive the agreed documentation and account handoff. Add an optional care plan for monitoring, fixes, and agreed improvements.
Questions, answered
Straight answers to what people ask before they start. Something else on your mind? Ask us.
Will it send emails on its own?
Replies wait for approval unless the project explicitly includes automatic sending. You approve message types, audiences, permissions, and stop conditions before that behavior is enabled.
Does it work with our email provider?
We check your provider, account permissions, API limits, and CRM requirements before promising a connection. Gmail, Outlook, or another provider may need different access and configuration.
Who can see our email?
We agree authorized mailboxes, folders, access roles, and provider data handling before connecting anything. We select models for the task and tested capabilities, and document the choice before implementation.
How does it learn to sound like us?
You supply approved examples and tone guidelines. We review representative drafts together and agree acceptance checks. Ongoing review and changes are part of the handoff or optional care scope.
Is cold outreach compliant?
Sending requirements depend on the audience, jurisdiction, and provider. Before launch, you confirm the applicable requirements and approve audience selection, opt-out handling, and sending limits. We configure those controls; the workflow is not a guarantee of compliance or delivery.
Also in Custom AI systems
- AI AgentsCustom agents for research, triage, and data entry across approved tools, with defined permissions and review points.
- AI ChatbotsCustomer-facing chatbots built around your approved content, lead capture, and a defined handoff to a person.
- AI Voice AgentsAI voice agents for agreed inbound or outbound call flows, with lead qualification, supported booking, and human handoff.
- AI AutomationsConnected workflows for approved data transfers, follow-up, and AI-assisted steps, with defined checks and alerts.
- Custom Business SolutionsInternal tools, dashboards, portals, and AI features scoped around your workflow and supported integrations.
Let’s scope AI Email for your business
Tell us about the workflow and the tools you use. We will review the fit and propose a scope before any work starts. Agencies can submit a client project for this service.