Custom Business Solutions
When off-the-shelf can't do it, we build it.
We scope and build internal tools, dashboards, portals, and AI integrations around your workflow and the systems you already use, where supported.
Turn a workflow into a scoped software project. We define the users, data, integrations, and acceptance checks before building internal tools, portals, or dashboards. AI features are included where their tested capabilities fit the task, with review and fallback behavior agreed in advance.
Delivering this for an agency client? Submit a client project
- When
- Every morning at 7:00
- Then
- Live ops dashboard
Fictional workflow example
See a custom ops portal run itself
We connect the tools you already use — accounting, job tracking, schedules — into one system that spots problems before they cost you.
This interactive example illustrates a possible workflow. It is not a live client system or a promise of results.
- ScheduleEvery day · 7:00 AM
- QuickBooksPull invoices
- Jobs databaseLoad open jobs
- CalendarRead crew schedules
- AIFlag risks & brief
- Ops portalRefresh dashboard
- SMSText the owner
Execution log
Operations · today
Press Run to watch it work. Click any node to see what it does.
What we build and configure
The capabilities below guide scoping. Your proposal defines the included deliverables, integrations, acceptance criteria, and software costs. The account owner pays third-party subscriptions and usage directly.
Designed around your process
We build to fit how you actually work, instead of forcing your business into someone else's software.
Modern, maintainable stack
We choose tools for the project’s requirements, support, and maintainability, and document the dependencies your team will manage.
AI where it counts
We add AI to the parts that benefit, like search, drafting, and analysis, and keep the rest simple.
Clear ownership and handoff
The proposal defines source code, documentation, account ownership, and third-party licenses. We identify platform dependencies and any limits on transfer.
Outcomes we define together
Goals to measure after launch, not guaranteed results.
Software focused on the workflow we agree with you
Connected views and actions for the systems in scope
Documented code and dependencies for future maintenance
A good fit for
Businesses that have outgrown spreadsheets and generic software and need something built for them.
What we handle and what we need from you
These apply to every project. The questions below cover what this service needs in particular.
We handle
- Workflow mapping and a written scope
- Tool configuration and supported integrations
- Prompts, knowledge sources, and conversation or call flows
- Testing, including failure paths and human handoff
- Documentation, handoff, and optional ongoing care
You provide and decide
- Account ownership and authorized access
- Approved business information, policies, and tone
- Decisions on consent, disclosure, and messaging rules
- A person for escalations and launch approval
- Provider subscriptions and usage charges
From first conversation to approved handoff
Share the workflow
Tell us what you want to hand off: the current process, the tools involved, and the outcome you need. Agencies can submit a client brief instead.
Agree scope and delivery
We review feasibility, dependencies, deliverables, and acceptance criteria. You receive a written proposal and quote before work starts.
Build, test, and approve
We configure and build the agreed system, then test the workflow, failure paths, and human handoffs. You approve the launch.
Hand off or add care
You receive the agreed documentation and account handoff. Add an optional care plan for monitoring, fixes, and agreed improvements.
Questions, answered
Straight answers to what people ask before they start. Something else on your mind? Ask us.
How do projects start, and how is pricing set?
We review your brief and quote the project. The proposal defines milestones, deliverables, acceptance checks, and change approval before building.
How involved does our team need to be?
Most involved at the start, explaining how the work happens today, and at each milestone, reviewing what we've built. In between, we do the building and keep you updated.
Who owns the code, and what happens after launch?
The proposal specifies ownership of custom code and deliverables, account access, and applicable third-party licenses. Your business owns and pays for hosting and software accounts. Optional maintenance is agreed separately from the initial build.
What do you build with?
We may use Next.js, TypeScript, managed databases, and hosted AI APIs where they fit the project. We select the stack and model after reviewing requirements, tested capabilities, data handling, and dependencies. The proposal records the selected tools and ongoing costs.
Can you improve something we already have?
Yes. We can extend, fix, or add AI to an existing product, not just build from scratch. We start by reviewing what you have so we can tell you honestly what's worth keeping.
What do we need to provide?
Bring your workflow, user roles, sample data requirements, existing systems, design constraints, and the person who approves delivery. You provide authorized access and make the key product decisions. We identify unknowns and agree milestones before committing to the build.
What do we receive at handoff?
The proposal defines the source code, documentation, test results, deployment instructions, and account transfer included in delivery. We agree who operates the system after launch. Support coverage, dependency updates, and new features require a separate care or change scope; your business pays hosting, software, and AI usage.
Also in Custom AI systems
- AI AgentsCustom agents for research, triage, and data entry across approved tools, with defined permissions and review points.
- AI ChatbotsCustomer-facing chatbots built around your approved content, lead capture, and a defined handoff to a person.
- AI Voice AgentsAI voice agents for agreed inbound or outbound call flows, with lead qualification, supported booking, and human handoff.
- AI AutomationsConnected workflows for approved data transfers, follow-up, and AI-assisted steps, with defined checks and alerts.
- AI EmailAI-assisted inbox triage, reply drafts, and approved follow-up sequences, with sending rules and review steps.
Let’s scope Custom Business Solutions for your business
Tell us about the workflow and the tools you use. We will review the fit and propose a scope before any work starts. Agencies can submit a client project for this service.