Field Services at a glance
HighLevel's new Field Services module covers requests, jobs, scheduling, dispatch, and invoicing for on-site trades, and includes an AI receptionist that answers customer questions in chat.
What changed with Field Services
Field Services is aimed at businesses that work at customer locations, such as HVAC, plumbing, electrical, cleaning, and landscaping. It covers requests, estimates, jobs, scheduling, dispatch, invoicing, and payment, with route optimization, service-area rules, checklists, timesheets, and a branded booking page.
The AI receptionist works in chat. It answers questions about services, prices, and service areas, and collects requests for the team to follow up. The module is in private beta; businesses register interest through a form linked in the changelog.
Why Field Services matters for businesses
For agencies serving local home-service companies, this puts dispatch and an AI front desk inside the same HighLevel account they may already use for marketing and follow-up.
Put it to work: AI Voice Agents
Sources for this story
- Field Services Is Now in Private Beta: Requests, Jobs, Scheduling and Dispatch in One Place (opens in a new tab)Official
HighLevel Changelog · ideas.gohighlevel.com
- HighLevel Changelog (opens in a new tab)Official
HighLevel · ideas.gohighlevel.com
Last verified: . IA Compa summarizes public announcements for business readers. We are not affiliated with the companies mentioned. Always confirm details, pricing, and availability with the official source.
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