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FCC revises TCPA opt-out rules for robocalls and robotexts

TCPA consent revocation rules (FCC at a glance

Callers can now limit an opt-out to one category of informational messages and designate an exclusive way to revoke consent.

What changed with TCPA consent revocation rules (FCC

The FCC adopted a Report and Order on September 30, 2026 (released October 1) changing how consumers revoke consent for robocalls and robotexts, which include calls using an artificial or prerecorded voice. Callers may treat an opt-out as applying only to the category of informational messages it was sent in response to, rather than to all messages.

Callers may also designate one or more of the methods listed in the rules as the exclusive way to revoke consent, and texts can meet the disclosure requirement by naming just one standard opt-out word, such as STOP. The changes take effect 30 days after Federal Register publication. Earlier, on January 6, 2026, the FCC had pushed the old "revoke all" requirement's effective date to January 31, 2027.

Why TCPA consent revocation rules (FCC matters for businesses

For businesses running AI voice or SMS follow-ups, the core rules are unchanged: get prior consent, honor opt-outs, and keep a clear, automated way to stop messages. The Commission also opened comment on the time callers have to honor revocations and on two-way texting.

Sources for this story

  1. Official
  2. Order, DA 26-12 (CG Docket No. 02-278) (opens in a new tab)

    Federal Communications Commission · docs.fcc.gov

    Official

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  • #policy
  • #fcc
  • #tcpa
  • #robocalls
  • #sms
  • #voice-ai

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